5/5 based on 62 ratings and reviews for Service.
"Shaun Moss arrived to install baffles and insulation ... Shaun was courteous and very professional in the work he did ... in the process of installing the insulation, he discovered and issue that was unknown to me which if left as is would have resulted in additional problems down the road ... I very much appreciated Shaun bringing this to my attention so that it could be fixed ... from beginning to end ... my experience with Eastern Contractor Services had been very positive and I will call on them again for future work!"
Customer: SamDate: 03/12/2020
"Outstanding service by all persons who worked on my project. Thank you."
Customer: RicDate: 01/31/2020
"Very pleased with the customer service and professionalism. I had a very fluid situation at my home for insulation installation due to town inspections and approvals. Your team worked with me and even came out on a Saturday to get the job done. I liked the respectfulness and patience - and the service excellence. Use me as a reference any time!"
Customer: MichaelDate: 01/31/2020
"The overall work from estimate to completion was great."
Customer: JonathanDate: 01/15/2020
"Installer was very clean with work zone, friendly. Did a fantastic job and showed me step by step in any questions I had. Would highly recommend using this company for anyone or myself in future"
Customer: JustinDate: 01/14/2020
"Did a great job - are satisfied."
Customer: Alan HuntWork description: Fiberglass insulationDate: 01/13/2020
"Completely satisfied with job."
Customer: RTA Custom BuildersWork description: Fiberglass insulationDate: 01/13/2020
"Jim Saunders is a great rep to work with! He always answers his phone. We have referred your company to many people in the past and will continue to do so."
Customer: R.D. Ghigliotty Custom BuilderWork description: Garage DoorsDate: 12/05/2019
"Great company to work with, professional, competent and organized."
Customer: Hickey Construction LLCDate: 11/21/2019
"A+ Another excellent job by John Temple and his crew doing a Grade 1 job. We passed our township and Energy Star inspections with no difficulty."
Customer: JonDate: 10/31/2019
By the way, a neighbor came over when he saw the installers, loved them and called the office for an estimate. I went right over and it looks like he will be signing too. I told the installers the neighbor called because of them. He really had high praise and mentioned they had a great attitude to me. It was a “feel good moment” for sure! They deserve recognition.
one of Eastern’s sales professionals
The experience working with Eastern has been nothing short of amazing. Frank, Katie, Jim, William, Louis, Chris and of course you are absolutely incredible. What you did for me and my family cannot be summed up with a mere thank you! Your crew went way above and beyond anything we could’ve ever imagined. Your unbridled generosity has put us on the path to make our home warm and safe for our son! I simply cannot find the words to express how appreciative we are for everything you have done. You are all angels walking among us.
I extend my appreciation for jobs well done by the basement waterproof person and the two individuals who installed my gutters yesterday. All individuals worked diligently to get their jobs completed and were very courteous. Thanks again!
I just wanted to take a moment to thank you, the guys that came to our house Friday & Saturday to do the injection foam were great, can’t say enough about them very nice, very knowledgeable about the product and had no problems explain what they were doing and why they were doing things the way they were! Also after they left the first day & 2nd day you would have NO idea i had any work done. Property was all cleaned up even took out there shopvac to clean up outside around the house.. Keep up the great work with your crews.. One last note we can noticed a HUGE difference already in our 1842 home. With the temp swings already we had this weekend, house only dropped between 3-4 degrees & no drafts with some of the breezes we had too this weekend… awesome job…
Mike & Susannah
The Guys on the job were great! A pleasure all around to work with Eastern from Rob’s Estimate to Scheduling to finished product!
This week your company did some weatherization on my home. The men were Jimmy, Truman, and Lenny. They were polite, never stopped work except for lunch, cleaned up their mess and took great pride in their work. I would recommend them to anyone. In fact my daughter will be calling for some advice and an estimate.
Just a quick note to thank you and your staff for the excellent work completed under the DOE ARRA WAP. NORWESCAP was very pleased to work with a skilled and professional organization with a responsive management team and experienced field staff. NORWESCAP was able to properly assist over 600 eligible households with DOE ARRA funded energy conservation services. We would not have achieved that milestone without Eastern Insulation’s cooperation and commitment. On behalf of NORWESCAP and the people we strive to assist, I sincerely thank you for your efforts.
Housing & Energy Services
We received a thank you call this morning from the shelter executive director for all the tactics (insulation, windows, etc.) installed. He is very appreciative of the quite noticeable improvement in seasonal comfort. He is happily anticipating the subsequent reduction in energy costs. Thank you for your efforts!
Housing & Energy Services
I wish to commend Carlos and Jose. They did a fabulous job today with my client with health issues today. They covered everything and went the extra mile to make her happy. They thought about options and alternatives. I wish to add them to my list of preferred workers on my future jobs.
I post tested the Quakertown residence on Friday afternoon once our work and your densepack insulation were complete. The attic had not been insulated at all prior to this project. The attic temperature was 104 on the top of the floor and as high as 120 under the slates. As a curiosity I measured the 2nd fl ceiling just 8″ below this sweltering attic. The ceiling plaster was 82 degrees. A 22 degree separation ! The temperature of the 2nd floor air and walls was also 82 so their was no degredation whatsoever through the ceiling plane to the attic. Congratulations on another success.
Laura and I would like to thank you again for the manner in which you have been handling our issue with the foundation. In all my years of dealing with contractors both as a consumer and as an advocate or adversary in litigation, I have never met a more professional, courteous, stand-up individual than Dan Conway. The integrity he has shown during the recent weeks in which we have dealt with him has been nothing short of stellar. Having seen him in action, I have the utmost confidence that the application of the Tremco product will be done not just properly this time, but according to the high standards he maintains. In my opinion, Dan is probably one of the most important assets that Eastern currently has. Because of the manner in which Dan has acted to carry out your directive to make this situation right–and assuming, as I believe will be the case, the problem will indeed be fixed–I would have no problem with recommending Eastern to other people, notwithstanding the fact that the product was not installed correctly the first time. Your willingness to stand behind your service stands out in a crowd of most contractors who would be content merely to point a finger and leave it for the consumer to straighten out. After four years of living with frustration, I truly believe we’re seeing the light at the end of the tunnel. Thank you for not taking the easy way out, and never underestimate the positive impact your and Dan’s actions have had on Laura and me. We are grateful for the help you are providing.
Thank you for sending Matt to my house today to do insulation. He was very thorough in explaining to me the dangers of asbestos and lead in my home. He gave me new carbon monoxide sensors, energy efficient light bulbs and reading materials regarding dangers of toxins in my home and showed me problem areas in my basement. He is such a gentleman and an extremely dedicated technician. I was so impressed with his pleasantness and genuine concern for my safety that I felt I needed to let you know. Congratulations to my angel Matt!! His sincerity will stay on my mind for a long time. I thank him for caring about my situation and possibly saving my life! God bless him for a job well done!
Dr. Elizabeth T.
The family at 58 Montclair, Montclair is extremely pleased with him and his crew. They have arranged for him to return tomorrow, and another day (Sat. or Mon.) Thank you so very much, he makes us look good!
This letter is to inform you of the relationship enjoyed by Eastern Insulation and Johns Manville and to serve as a letter of recommendation. Eastern Insulation has been engaged in the insulation business for over 30 years. Since April, 1975, they have been a valuable customer of John Manville and we are looking forward to continued growth with them in the future. Eastern is one of the select group of contractors that participates on a customer advisory council for Johns Manville. Their input and partnership has helped drive product development innovations, and Johns Manville programs. Having worked with Todd Sawyer personally for the past two years, I can attest to the integrity with which he runs his business and his knowledge of the construction industry. Todd has kept Eastern on the leading edge of industry trends and innovations. He strives to bring his customers the best products available in the marketplace. Under his leadership, the company has continued to grow and expand to meet the needs of its customers. Again, it is my pleasure to offer this recommendation.
I am submitting this letter of reference on behalf of Todd Sawyer, president and CEO of Eastern Insulation,Mine Hill,NJ, a family-owned business started in 1974 to serve construction in northern and central New Jersey. I have known Mr. Sawyer since 1999 when Eastern Insulation became a member of Insulation Contractors Association of America. ICAA-a non-profit trade association- is the only national voice representing residential and commercial insulation contractors. Our membership base is comprised of small and large insulation contractors,suppliers of materials, services and equipment, and others who have compatible interests. Mr. Sawyer has demonstrated his willingness to assume a leadership role and aspire to the highest standards in the insulation business. During the years of his ICAA membership, he received the 2000 RSI Contractor of the Year Award and was elected as a member of the ICAA Board of Directors in 2004. Mr. Sawyer’s business acumen reflects his skills in incorporating the tried and true methods of the past with the vision and energy of a new generation in the insulation industry. Todd Sawyer is a business leader to watch.
I have personally known and been associated with Todd Sawyer for the past six (6) years. During this time I have witnessed a great deal of growth and maturity in Todd as he has lead his company to outstanding levels of productivity and stability while opening new business locations and adding to the diversification of the product offering of his company. Todd has the highest level of integrity and honesty in all respects of operating his business. He is a very capable and serious manager of his business and takes great care to build the capabilty of his staff and work force. He has involved his senior managers in the operation so they can learn and grow into the next level of authority. His financial astuteness is a great asset to his company and he is willing to help others by sharing his capabilities. Todd is dedicated to his family and has his priorities established to be responsible in both his personal and business life. He has made friends within the industry and has been elected to the Board of Directors of the Insulation Contractors of America(ICAA). This is an indication of the respect Todd has gained in the relatively short time he has been President of Eastern Insulation and Quality Insulation. I would be pleased to discuss Todd and this letter with anyone that would like to contact me.
Harry A. K.
HURRICANE SANDY CLEAN UP I grew up on the beaches of the Jersey Shore. Seaside Heights, Seaside Park LBI ( Long Beach Island ) provided some of the best memories of my life. It is my personal mission to do everything I can to help REPAIR AND RESTORE THE SHORE!
Owner and CEO